| Address: | 203, 2nd Floor, Kushal Bazaar, 32-33, Nehru Place, 110019 Delhi, India | | Website: | kharidiye.com |
I ordered a mousepad worth Rs. 1700 from kharidiye.com. The product was shipped but did not reach me and was soon RTO (returned to origin). Below is the shipping details of the package to prove my claim.
After it was returned back to the seller, the order status on the website showed as completed and still shows completed to this date. It's been 1 month and 20 days exactly since I ordered the item.
They have been ignoring my messages on facebook and they don't even reply on whatsapp. I have even tried to alert them that i will complain to the police but to no avail. They just don't seem to care about their customers or maybe just me. I have not received my refund nor my item till this date and i've tried to ask them nicely about it almost a 100 times. This is simply annoying as a customer/consumer and I would like to file a complaint against "kharidiye.com"
I will try to provide as much proof as possible of our conversations. Please refer to the attached pictures below.
My order ID on their website: 19034
Shipment Tracking (RTO Proof): https://shiprocket.co/tracking/[protected]
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