[Resolved]  Home Shop 18 / Quick Thunder Helicopter — defective product

Address:Sambalpur, Odisha

This complaint is with regard to the order no. [protected] from home shop 18. Ii have ordered a remote controlled helicopter from the site which when used by us did not work properly. Its two days now dat i have been calling d customer care of this site. The people there tells me dat there representatives r going to call me and tell me how to use the product. For their information , we know how to use dat.so it would be praisable if they exchange my product wid a new one or else refund my money.

NOTE: AFTER FILING MY COMPLAINT TO THEM I HAVE NOT RECEIVED A VALID ANSWER FROM THEM TILL YET.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Deepali,

We apologies for the inconvenience you had to go through. We will get this checked with the concern team right away and get back to you with an update.

Request you to kindly bear with us for sometime.

Regards,
Home Shop 18

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