Kidzi.in — Online shopping fraud

Address:Surat
Website:kidzi.in

This is with regards to the order # KZI7765, I placed an order of Bow Applique sleeveless blue gown for 4-5 years girl worth of Rs. 1099 through COD on 20th April 2022. Same day I got a call from Surat ph.no [protected] around 4:30pm to confirm the order. I cross checked with the lady regarding colour of the frock and length of the frock then only I agreed to ship the shipment.
Later I received message with the below link with tracking details
http://itl.to/t/[protected]
But when I received the shipment on 24th April Sunday, it was very shocking to me to see the parcel inside. Instead of frock I received a cheap quality saree not even worth of RS. 300.
Very disappointing and very bad experience, I will never trust this website henceforth. Tried to send email to the shipper on [protected]@kidzi.in which is fake I’d. And the phone number which I received call from Surat, switched off. It is like a pre-planned fraud. Making customers fool and looting us openly. Now all the doors are closed for me to contact the shipper. Can anyone please help me to refund my money back.
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Please take some action on these people. Kidzi and Littlestyle both websites belongs to one company. This has been confirmed by one of the person who sits in the customer care. I have saved the phone numbers from which they continuously called me and assured that they will refund my amount within 30sec if I confirm the codes which I received to my google pay number. When I refused to do that they stopped calling me. I lost totally 2400 Rs by paying cash. These people are playing with all mother’s emotion.

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    Surat
    India
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