| Address: | Fountain Valley, California, United States | | Website: | www.kingston.com/en |
Hello
Sir/Madam
I have purchased a RAM from Amazon. It came with lifetime warranty. Now I am facing some issues with this RAM in my system so I have raised a complaint regarding this on the official website. They replied "we discontinued this model, we can replace you another model".
The problem in this is the model which they are offering is very cheap and doesn't have those features. They are offering very low graded model. It is not in comparison with my previous model.
They are saying again and again in last 6-7 days that "contact your point of purchase". I interacted with my point of purchase i.e. Amazon, they clearly denied that we don't entertain such services, warranty claim is not comes under Amazon policies for this you have to visit Official website of the product.
Kindly resolve this issue as soon as possible.
Thank you
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