Kiran Motors — non existent after sales emergency service at kiran motors

Address:

11, Agam Nigam Society, Opp Avkar Hall, Canal Road, Ghodasar, Ahmedabad, Gujarat, 380050

Dear maruti,
We are old and loyal customers of maruti brand... We have over years purchased 10 maruti cars since 2000

Last we purchased swift vxi automatic from kiran motors nikol 3 months back..

Mr jaypal was the one who handled our sale... He is never approachable on phone and doesn't call back even though he has my number saved and he sees my missed calls...

Even after 3 months they have failed to provide antenna which was apparently not available in stock.. I don't believe what he says

Since last 2 days our car's automatic gear is malfunctioning... Not going above second gear... I contacted kiran motors nikol... But they pushed us to another branch (Rivera arcade, prahladnagar) which never called us as promised.. Nor did they provide any number to contact...

This rivera branch's numbers available online are not working!!!

And at the end of the day our car is still not working causing great distress and frustration.. And monetary loss

I want suzuki to take strict actionand an apology... Or else u lose ur old customer.

Yours sincerely,
Dr abhishek savalia, ms m ch urology
Dr garima savalia, md
Dr anjana savalia, md
Dr jaysukhbhai savalia, ms
Dr parikshit savalia, md