Kiritbhai Kalubhai Bajaniya — Not received the article after online payments

Had ordered online mangoes but did not receive anything. Although payment got transferred. Details are as under

Dear Syed,

Your transaction with KIRITBHAI KALUBHAI BAJANIYA was successful

Transaction ID: pay_6253a3dd13ec6_83323
Merchant: KIRITBHAI KALUBHAI BAJANIYA
Amount Paid: 1176.46
Order Date:[protected]:13:25
Customer Phone Number: xxxxxxx

For any information pertaining to the status of your order, please contact KIRITBHAI KALUBHAI BAJANIYA

Thanks and Regards,
PayU on behalf of KIRITBHAI KALUBHAI BAJANIYA