Kiritbhai Kalubhai Bajaniya — Order not received

I saw a Youtube ad and ordered mangoes and got this email but never got the order:

Dear Kanan,

Your transaction with KIRITBHAI KALUBHAI BAJANIYA was successful

Transaction ID: pay_6253b66760bb8_84854
Merchant: KIRITBHAI KALUBHAI BAJANIYA
Amount Paid: 1176.46
Order Date:[protected]:32:32
Customer Phone Number: [protected]

For any information pertaining to the status of your order, please contact KIRITBHAI KALUBHAI BAJANIYA

Thanks and Regards,
PayU on behalf of KIRITBHAI KALUBHAI BAJANIYA