Kitchencup — I am complaining about the product

Address:	982sadhana Aushadhalaya Road Kolkata 48
Website:	[email protected]

I saw the ad of kitchen up now on youtube I ordered mixer machine 3 to 4 days time given and order not received yet Amount was also deducted from the bank, even the contact number is not visible.The mail arrived, now searching for mail, it is not showingIs the kitchen now a company fraud?