Kitchencup — Product not received

Address:No.11, 27th Street, Sri Sankara Nagar, Pammal, Chennai-600075
Website:Kitchen cup

I ordered for Prestige Clean Home PSB 10 Plastic Magic Mop (Blue) last month (20/12/2021), I didn't received the item sofar, Is this the way you behave with the customer, Please send the item or refund my money (₹ 398) or I will take severe action on your company...
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    No.11, 27th Street, Sri Sankara Nagar, Pammal, Chennai-600075
    India
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