Klickpay Services Pvt Ltd — Payment deducted but not added in wallet

Website:

matkabooking.com

Dear Sir, Yesterday 8.22Pm I'm adding 500 fund in matkabooking.com app but my payment deducted to my bank a/c and fund not added in matkabooking app wallet.
Please Refund the amount at the same in matkabooking wallet