Knock Off Deal — not satisfied with the product and no response from cust care service guys

Address:Bangalore, Karnataka, 560037
Website:Knock off deal

I have ordered "kd 1.39 inch amoled screen bluetooth 4.0 android 5.1 os mtk6580 quad core 1.3ghz waterproof smart bracelet watch" and the quality of the product is pathetic and i have raised a request in their website to return the product and i got a mail confirmation (Automated) from the team stating that i will get some response on 26th on the return policy. I haven't received any response yet.

Mail:
Your return request has been received, and is being looked into by our returns processing team.

As per general guidelines mentioned in our returns policy, our minimum tat for processing returns is 15 days. You should expected an update regarding this return latest by 26-dec-2017. If no reponse is received, please contact us.

Return id: 6995

Order number:[protected]

Date received: 11 dec 2017

Name: shanoj up

Tried contacting the number:[protected] it rings and no one picks or it doesn't even ring and call gets disconnected.

Not sure how else can i contact them to return this product and get my refund.

Kindly help.

Regards,
Shanoj
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    Karnataka
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