[Resolved]  Kochi Metro — axis bank kochi metro card deduction of money without any reason.

I have recharged my axis bank kochi metro card for rs 500 on[protected] but when i check my metro app statement on[protected] rs 85 has been taken from my account without any reason or transaction details on account statements. I don't use the card for other transactions i only use the card in metro stations. When i visited card customer support at metro station regarding this issue they told me to register a complaint. Not a word told about my lost money. I think they are taking money from all accounts but people usually don't notice it. If i don't check the statement & balance i won't see this.
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Aug 7, 2021
Complaint marked as Resolved 
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Hi, we are here for help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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