Kohinoor Televideo — lg washing machine

Address:

Mumbai City, Maharashtra, XXXXXX

I had bought a lg smart inverter turbo jet washing machine from kohinoor, chembur on 21st april. The company person came for demo on 24th april, it was informed that the machine has some technical fault and the same needs to be replaced with another machine. Subsequently logded a complain (Rnp[protected] for replacement. I was following up with both lg and kohinoor for early replacement. I was promised that the machine will be replaced by 3rd may. I had no choice but to wait till 3rd may. I have been following up with various people in lg and kohinoor, i have not got the replacement till date. I have even called one mr. Rajib saha, lg service head mumbai (I am told) on [protected] but of no use. My phone was picked up only once and was directed to someone who was of no help either.