Kohinoor Televideo — live led tv

Address:	Thane, Maharashtra, 400606
Website:	www.kohinoorelectronics.com

We have bought live 39 inch LED TV from Kohinoor (Thane). We were facing display issue. So we have done complaint. After doing complaint and follow up of 10 days they have send the technician. After that they told we will replace the TV and provide you new TV. They took our defect TV and promise to provide new one. But it is more than 22 days they haven't replace the tv. They are giving the reason live TV company don't have the same model.
Why Kohinoor is selling such useless brand to customer. If Kohinoor is selling such brand they should be responsible for providing better service to customers. We are getting the reason from Kohinoor employee that we are not getting reply from live TV.

Kohinoor should learn from Vijay sales and Croma if they sell such brands they take the initiative to solve the issue as soon as possible.

Kohinoor service is pathetic.

I would suggest not be buy products from Kohinoor. Their are better option such reliance digital, Croma, Vijay sales. They provide more much better customer service.