[Resolved]  Kolkata Foreign Ems — held by customs

Address:

Kolkata, West Bengal

Sir,
I am rohan and i purchased a nerf toy model for my brother from taiwan and it reached the kolkata ems centre on 28th oct 2019 and it was forwarded to the customs and reached the customs on 31’s oct 2019. And the status is 'custom hold awaiting presentation ‘. There has been no updates after that and, its been almost 2 weeks, i dont know what i going on but, i know that it doesn’t take much time for a small item, and its not something illegal,

If it needs to be opened for inspection or verification i understand and im fine with it,
Please try to handle it nicely avoiding damage and repack nicely.

If i need to pay some extra duty, i will pay, and please release it soon, it was supposed to be delivered a week ago.

Please tell me know how long will it take, and please ask me about it if there are any confusion, there shouldn’t have been any problem for a kids toy,

I expect your helpful response. And appreciate your time.

Ee[protected]tw
Phone no. [protected]

Thank you,
Rohan singh