Kolkata Foreign Ems
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Kolkata Foreign Ems Complaints & Reviews

A
ArtyGrouch
Aug 6, 2020
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Address: Kolkata

Consignment number lp[protected]gb stuck at kolkata ems since 24 july 2020 without any update on the tracking website, over email or on phone. Repeated phone calls unanswered for over two weeks.
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    R
    Rohan.K Singh
    from Saiha, Mizoram
    Nov 12, 2019
    Resolved
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    Resolved

    Address: Kolkata, West Bengal

    Sir,
    I am rohan and i purchased a nerf toy model for my brother from taiwan and it reached the kolkata ems centre on 28th oct 2019 and it was forwarded to the customs and reached the customs on 31’s oct 2019. And the status is 'custom hold awaiting presentation ‘. There has been no updates after that and, its been almost 2 weeks, i dont know what i going on but, i know that it doesn’t take much time for a small item, and its not something illegal,

    If it needs to be opened for inspection or verification i understand and im fine with it,
    Please try to handle it nicely avoiding damage and repack nicely.

    If i need to pay some extra duty, i will pay, and please release it soon, it was supposed to be delivered a week ago.

    Please tell me know how long will it take, and please ask me about it if there are any confusion, there shouldn’t have been any problem for a kids toy,

    I expect your helpful response. And appreciate your time.

    Ee[protected]tw
    Phone no. [protected]

    Thank you,
    Rohan singh
    Nov 14, 2019
    Complaint marked as Resolved 
    Problem was solved, technical problem.
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      R
      rinku261979
      Oct 17, 2019
      Resolved
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      Resolved

      Address: Kolkata, West Bengal

      Dear sir,

      This is regarding my shipment no. Ee[protected]th,. It was a package sent on 09. Oct.2019 with details as below:
      From: ms. Rinku sahay (Bangkok, thailand)
      To: mr. Rajesh pradhan (Rourkela, orissa)

      The online status since 14. Oct.2019 shows that it is currently at kolkata foreign ems, with the next office as ced kolkata. The remarks mention:
      Retention reason : awaiting presentation to customs commissioner.

      The parcel contains handwritten letters, handmade cards and a small pencil.

      Can you please update how long does it take before the parcel can be cleared from the customs and sent out for delivery. Happy to answer any queries from your end to expedite the process.

      Appreciate your quick response on this.

      Br
      Rinku sahay
      Rinku. [protected]@gmail.com
      Whatsapp: +[protected]
      Oct 21, 2019
      Complaint marked as Resolved 
      Thank you. The issue is resolved. The parcel was finally delivered today, although late - after 12 days :). But i am just glad it was delivered.
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        M
        MenJam
        from Dimapur, Assam
        Apr 30, 2019
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        The package has been "retained by customs for unspecified reason". The package has reached kolkata foreign ems on 24th april 2019. And since then there has been no updates. Upon complaining, they seemed to ignore my plight and responded by saying that "by auto status update process :-"item bagged at mumbai india on 16/04/2019". It has already reached kolkata foreign ems on 24th april 2019. Please do the necessary actions from your end, kolkata foreign ems. And why are you holding items unnecessarily and keep on tormenting and harassing customers.
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          R
          runa7070
          Nov 26, 2018
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          I have sent a parcel to my friend (Patiala, punjab-147001, india) on 1st nov, 2018 from bangladesh ems. Parcel was reached in india on 8th november 2018 since then the parcel was not delivered to my friend, please help to release the parcel. My bangladesh ems number ee[protected]bd. Last tracking shown me below
          (11/8/2018 12:40 pm item presented to import customs kolkata ems)

          Please help me in this regards. Actually i have no any idea who can help me regarding that. Sorry for my any mistake.

          Thanks,
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            A
            Anandam Basu
            from Kolkata, West Bengal
            May 14, 2018
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            Address: Kolkata, West Bengal, 700091

            I have sent some urgent ayurvedic medicine to my brother in law a journalist at singapore on 24.04.18 which i have been tracking but its lying @ foreign ems (Otb) thereafter no tracking details after 25.04.18 - provided all details along with the parcel - can i know the fate of the same when usually reaches within 7 days from the date of dispatch

            Regards
            Anandam basu
            Mobile [protected]
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              R
              RATHEESH BANGAD
              Apr 28, 2018
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              Address: Kolkata, West Bengal

              I have sent a below 2 kg consignment gift box to kolkata on 23/04/2018 from duba. The consignment is left dubai soon, but when reached kolkata customs its held up for no reason.
              Status says that
              "retention reason : awaiting presentation to customs commissioner"

              Last 3days... Same status. Please help me to release as fast as possible.

              Consignment no: ee[protected]ae

              Origin: dubai, uae

              To : juby acca mathew,
              Appolo gleneagles hospital, kolkata

              Please do needful

              Thanking you
              Ratheesh vannan
              [protected]
              [protected]@gmail.com
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                S
                Srijon Dey
                from Kolkata, West Bengal
                May 4, 2017
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                Address: Dimapur, Nagaland, 797112

                Pacel stucked in kolkata custom since 25/04/2017

                Please help me out for releasing my parcel which is stucked in kolkata custom I have purchased the item from TOMTOP.Com the product was shipped from Singapore in the name of Srijon Dey, Dimapur, Nagaland and the parcel was reached in India on 25/04/2017 since then the parcel was not delivered to me, please help to release the parcel.

                EMS Tracking number : EQ[protected]SG
                May 10, 2017
                Updated by Srijon Dey
                Pacel stucked in kolkata custom since 25/04/2017

                Please help me out for releasing my parcel from Kolkata Foreign EMS, Retention Reason : Retained by customs for unspecified reason, I have purchased the item from TOMTOP.Com the product was shipped from Singapore in the name of Srijon Dey, Dimapur, Nagaland and the parcel was reached India on 25/04/2017 since then the parcel was not delivered to me, please help to release the parcel. If anything more information is require please do contact me on my mobile no. [protected] or mail me on [protected]@gmail.com.

                EMS Tracking number : EQ[protected]SG

                Regards
                Srijon Dey

                Our parcel coming from China via EMS has been hold in the customs for unspecified reason since[protected]

                EMS TRACKING NO.- EA[protected]CN, My email is as follows, so contact me for providing relevant document for release my parcel. my email is [protected]@gmail.com, contact no. is [protected]
                Lalhmangaihsanga's reply, Feb 17, 2019
                I percel hi I hmu ta em? Keipawh tunah atang ve mek a. Tihdan tur ka bo khawp mai. Khawngaihin min pui thei a ngem?
                Hello Sir,

                I'm wating to receive a parcel from China through EMS company The number of the parcel is EA[protected]CN. It is been hold by customs for unspecified reason from 13.05.2017. Nobody has contacted me for inquaries or explanations. I'm afraid it got lost already and a seller doesn't want to refund a payment since the parcel in this country. Please help me to solve this problem, Ive got only 7 days, otherwise my payment will be released to the seller and I will got nothing instead.

                Record item customs information (Inb), Air, KOLKATA FOREIGN EMS, Retention reason : Retained by customs for unspecified reason
                [protected]:52:25 [India]
                Thank you in advance
                Our parcel coming from China via EMS has been hold in the customs for unspecified reason since[protected]

                EMS TRACKING NO.- EQ[protected]SG, My email is as follows, so contact me for providing relevant document for release my parcel. my email is maela.[protected]@gmail.com, contact no. is [protected]
                #Regarding this complain

                (Our parcel coming from China via EMS has been hold in the customs for unspecified reason since[protected]

                EMS TRACKING NO.- EQ[protected]SG, My email is as follows, so contact me for providing relevant document for release my parcel. my email is maela.[protected]@gmail.com, contact no. is [protected])

                I had called many times at the number [protected] (where you sent me whatsapp msg) but this number does not answer...can you please tell me more specific where to call and how to contact you...??
                Hey Dear, I have problem with my parcel, I didn't receive yet now 15days, could u release my parcel soon as possible please, tracking no is
                EW[protected]IN
                Thanks.
                Hey I have problem with my parcel, I didn't receive yet now 15days, could u release my parcel soon as possible please, tracking no is
                EW[protected]IN
                Thanks.
                Hey I didn't receive my parcel yet now more then 20days, could u find out where is my parcel and release soon as possible please I need urgent for this parcel, tracking no is:-EW[protected]IN, thanks
                My parcel is stuck in Kolkata since 19/06/2018, please release it.
                Kolkata Customs,

                My parcel had been stuck in Kolkata Customs since 22-October-2018 (4:23:55 PM) till this date 01-December-2018. It says retention of items for unspecified reason.

                Tracking :EE[protected]IN

                Can you please release my parcel to its destination Please .

                Mr. Bawi
                [protected]@gmail.com
                [protected]
                One of my order bearing number: 68582777, vide consignment no: eh[protected]sg has been shipped from singapore ems (s02) on 01/07/2019, received by mumbai ems speed post centre on 03/07/2019 at 08:58:01 hrs & receive item at office of exchange (inb) at 14:28:01 hrs on 03/07/2019 & transfer from office of exchange (inb) on 03/07/2019 at 15:51:14 hrs by air to kolkata foreign ems & still stuck there. Kindly arrange to deliver the shipment with necessary applicable charges as soon as possible.
                have problem with my parcel, I didn't receive yet now 12days, could u release my parcel soon as possible please, tracking no is ES[protected]KR
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