Kolkata Foreign Ems
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Kolkata Foreign Ems Complaints & Reviews

A
ArtyGrouch
Aug 6, 2020
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Package stuck with no information/ contact

Address: Kolkata

Consignment number lp[protected]gb stuck at kolkata ems since 24 july 2020 without any update on the tracking website, over email or on phone. Repeated phone calls unanswered for over two weeks....
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Rohan.K Singh
from Saiha, Mizoram
Nov 12, 2019
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held by customs

Address: Kolkata, West Bengal

Sir,
I am rohan and i purchased a nerf toy model for my brother from taiwan and it reached the kolkata ems centre on 28th oct 2019 and it was forwarded to the customs and reached the customs on 31’s oct 2019. And the status is 'custom hold awaiting presentation ‘. There has been no updates after that and, its been almost 2 weeks, i dont know what i going on but, i know that it doesn’t take much time for a small item, and its...
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R
rinku261979
Oct 17, 2019
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shipment no. ee162797534th stuck at kolkata foreign ems for custom clearance

Address: Kolkata, West Bengal

Dear sir,

This is regarding my shipment no. Ee[protected]th,. It was a package sent on 09. Oct.2019 with details as below:
From: ms. Rinku sahay (Bangkok, thailand)
To: mr. Rajesh pradhan (Rourkela, orissa)

The online status since 14. Oct.2019 shows that it is currently at kolkata foreign ems, with the next office as ced kolkata. The remarks mention:
Retention reason : awaiting presentation...
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M
MenJam
from Dimapur, Assam
Apr 30, 2019
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The package has been "retained by customs for unspecified reason". The package has reached kolkata foreign ems on 24th april 2019. And since then there has been no updates. Upon complaining, they seemed to ignore my plight and responded by saying that "by auto status update process :-"item bagged at mumbai india on 16/04/2019". It has already reached kolkata foreign ems on 24th april 2019. Please do the necessary actions from your end, kolkata foreign ems. And why are you holding items unnecessarily and keep on tormenting and harassing customers.
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    R
    runa7070
    Nov 26, 2018
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    I have sent a parcel to my friend (Patiala, punjab-147001, india) on 1st nov, 2018 from bangladesh ems. Parcel was reached in india on 8th november 2018 since then the parcel was not delivered to my friend, please help to release the parcel. My bangladesh ems number ee[protected]bd. Last tracking shown me below
    (11/8/2018 12:40 pm item presented to import customs kolkata ems)

    Please help me in this regards. Actually i have no any idea who can help me regarding that. Sorry for my any mistake.

    Thanks,
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      A
      Anandam Basu
      from Kolkata, West Bengal
      May 14, 2018
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      Address: Kolkata, West Bengal, 700091

      I have sent some urgent ayurvedic medicine to my brother in law a journalist at singapore on 24.04.18 which i have been tracking but its lying @ foreign ems (Otb) thereafter no tracking details after 25.04.18 - provided all details along with the parcel - can i know the fate of the same when usually reaches within 7 days from the date of dispatch

      Regards
      Anandam basu
      Mobile [protected]
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        R
        RATHEESH BANGAD
        Apr 28, 2018
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        Address: Kolkata, West Bengal

        I have sent a below 2 kg consignment gift box to kolkata on 23/04/2018 from duba. The consignment is left dubai soon, but when reached kolkata customs its held up for no reason.
        Status says that
        "retention reason : awaiting presentation to customs commissioner"

        Last 3days... Same status. Please help me to release as fast as possible.

        Consignment no: ee[protected]ae

        Origin: dubai, uae

        To : juby acca mathew,
        Appolo gleneagles hospital, kolkata

        Please do needful

        Thanking you
        Ratheesh vannan
        [protected]
        [protected]@gmail.com
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          S
          Srijon Dey
          from Kolkata, West Bengal
          May 4, 2017
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          Address: Dimapur, Nagaland, 797112

          Pacel stucked in kolkata custom since 25/04/2017

          Please help me out for releasing my parcel which is stucked in kolkata custom I have purchased the item from TOMTOP.Com the product was shipped from Singapore in the name of Srijon Dey, Dimapur, Nagaland and the parcel was reached in India on 25/04/2017 since then the parcel was not delivered to me, please help to release the parcel.

          EMS Tracking number : EQ[protected]SG
          May 10, 2017
          Updated by Srijon Dey
          Pacel stucked in kolkata custom since 25/04/2017

          Please help me out for releasing my parcel from Kolkata Foreign EMS, Retention Reason : Retained by customs for unspecified reason, I have purchased the item from TOMTOP.Com the product was shipped from Singapore in the name of Srijon Dey, Dimapur, Nagaland and the parcel was reached India on 25/04/2017 since then the parcel was not delivered to me, please help to release the parcel. If anything more information is require please do contact me on my mobile no. [protected] or mail me on [protected]@gmail.com.

          EMS Tracking number : EQ[protected]SG

          Regards
          Srijon Dey

          Our parcel coming from China via EMS has been hold in the customs for unspecified reason since[protected]

          EMS TRACKING NO.- EA[protected]CN, My email is as follows, so contact me for providing relevant document for release my parcel. my email is [protected]@gmail.com, contact no. is [protected]

          Parcel stuck in kolkata custom - Comment #2738652 - Image #0
          Lalhmangaihsanga's reply, Feb 17, 2019
          I percel hi I hmu ta em? Keipawh tunah atang ve mek a. Tihdan tur ka bo khawp mai. Khawngaihin min pui thei a ngem?
          Hello Sir,

          I'm wating to receive a parcel from China through EMS company The number of the parcel is EA[protected]CN. It is been hold by customs for unspecified reason from 13.05.2017. Nobody has contacted me for inquaries or explanations. I'm afraid it got lost already and a seller doesn't want to refund a payment since the parcel in this country. Please help me to solve this problem, Ive got only 7 days, otherwise my payment will be released to the seller and I will got nothing instead.

          Record item customs information (Inb), Air, KOLKATA FOREIGN EMS, Retention reason : Retained by customs for unspecified reason
          [protected]:52:25 [India]
          Thank you in advance
          Our parcel coming from China via EMS has been hold in the customs for unspecified reason since[protected]

          EMS TRACKING NO.- EQ[protected]SG, My email is as follows, so contact me for providing relevant document for release my parcel. my email is maela.[protected]@gmail.com, contact no. is [protected]

          Parcel stuck in kolkata custom - Comment #2753602 - Image #0
          #Regarding this complain

          (Our parcel coming from China via EMS has been hold in the customs for unspecified reason since[protected]

          EMS TRACKING NO.- EQ[protected]SG, My email is as follows, so contact me for providing relevant document for release my parcel. my email is maela.[protected]@gmail.com, contact no. is [protected])

          I had called many times at the number [protected] (where you sent me whatsapp msg) but this number does not answer...can you please tell me more specific where to call and how to contact you...??
          Hey Dear, I have problem with my parcel, I didn't receive yet now 15days, could u release my parcel soon as possible please, tracking no is
          EW[protected]IN
          Thanks.

          Parcel stuck in kolkata custom - Comment #2814744 - Image #0
          Hey I have problem with my parcel, I didn't receive yet now 15days, could u release my parcel soon as possible please, tracking no is
          EW[protected]IN
          Thanks.

          Parcel stuck in kolkata custom - Comment #2814745 - Image #0
          Hey I didn't receive my parcel yet now more then 20days, could u find out where is my parcel and release soon as possible please I need urgent for this parcel, tracking no is:-EW[protected]IN, thanks

          Parcel stuck in kolkata custom - Comment #2820460 - Image #0
          My parcel is stuck in Kolkata since 19/06/2018, please release it.

          Parcel stuck in kolkata custom - Comment #3189610 - Image #0
          Kolkata Customs,

          My parcel had been stuck in Kolkata Customs since 22-October-2018 (4:23:55 PM) till this date 01-December-2018. It says retention of items for unspecified reason.

          Tracking :EE[protected]IN

          Can you please release my parcel to its destination Please .

          Mr. Bawi
          [protected]@gmail.com
          [protected]

          Parcel stuck in kolkata custom - Comment #3286389 - Image #0
          One of my order bearing number: 68582777, vide consignment no: eh[protected]sg has been shipped from singapore ems (s02) on 01/07/2019, received by mumbai ems speed post centre on 03/07/2019 at 08:58:01 hrs & receive item at office of exchange (inb) at 14:28:01 hrs on 03/07/2019 & transfer from office of exchange (inb) on 03/07/2019 at 15:51:14 hrs by air to kolkata foreign ems & still stuck there. Kindly arrange to deliver the shipment with necessary applicable charges as soon as possible.
          have problem with my parcel, I didn't receive yet now 12days, could u release my parcel soon as possible please, tracking no is ES[protected]KR

          Parcel stuck in kolkata custom - Comment #3923256 - Image #0
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