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Kolors — File not transferring issue

Hi this is Vamsi rajesh

Me and my wife are customers of kolors from long back. We have paid the money in Bangalore branch we didn't use it. We have paid the amount last year due to Corona we didn't attend the treatment. Now we have moved to native place and we are asking to transfer the file no one is responding properly especially miyapur branch Hyderabad. We are requesting the people literally begging always says two days. They never callback. I don't know one is there to manage miyapur branch is there any manager available for this branch?because people who attend the calls not able to decide things.
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Complaint Status


[Oct 27, 2020] Kolors customer support has been notified about the posted complaint.
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    Kolors
    Customer Care Service
    Customer satisfaction rating
    19%
    Complaints
    86
    Pending
    57
    Resolved
    2
    Kolors Phone
    +91 92 4815 5566
    Kolors Address
    Door No: 46-7-38, Round Park Road, Danavaipeta, Rajahmundry, Andhra Pradesh, India - 533105
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