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1.5
Last updated Jun 24, 2024
Complaints 401
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Kolors reviews & complaints(401)

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V
VishalPatil9860
from Pune, Maharashtra
Jun 24, 2024
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Hi Kolors,

I appreciate the efforts your staff put into delivering quality service but my last visit Ieft me confused. I happened to receive conflicting advice from different consultants regarding skincare procedures and products leaving me unclear about what’s best for my skin. I think it would be great if all staff members were trained uniformly to provide accurate information and recommendations to customers.
Thank you.
Jul 3, 2024
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    A
    AmolPathak09
    from Chennai, Tamil Nadu
    Jun 15, 2024
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    I am unhappy with how appointments are scheduled at your clinic. Even though I booked early in advance, I faced a long waiting time. As a working professional, it is tough for me to adjust to such delay without any prior notice and it feels my time isn’t valued. Please improve this to make the customer experience better.
    Jun 24, 2024
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      A
      akshara016
      from Chennai, Tamil Nadu
      Jun 12, 2024
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      Dear Team,

      I'd like to share my experience regarding the challenge I faced finding your location. The provided address led me to an incorrect area, lacking clear signs to your establishment. As someone who values time, this not only caused confusion but also resulted in wasted time. For the benefit of future visits, clearer directions or additional signage would be greatly appreciated to guide visitors directly to you
      Jun 24, 2024
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        S
        Shwetaranjan
        from Bengaluru, Karnataka
        Jun 10, 2024
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        I'm reaching out because I've made significant progress with my weight loss treatment at your facility, which I'm happy about. However, I've recently learned that I need to travel abroad for an extended period. I'm concerned about how this affects my treatment plan and payments. Could we discuss possible solutions or adjustments? Your advice on how to proceed would be greatly appreciated.

        Thank you for understanding.
        Jun 18, 2024
        Complaint marked as Resolved 
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          A
          AkshayShimpi321
          from Bengaluru, Karnataka
          Jun 6, 2024
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          feedback on hair transplant experience

          Hi Kolors,

          I recently had a hair transplant at your clinic, and I was really looking forward to seeing great results based on what was discussed during my consultation. However, I'm a bit concerned because things haven't turned out as expected. I wasn't fully informed about all parts of the process like PRP, which was a surprise to me. I believe having a clear and honest conversation from the start would have set better expectations....
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          Amit209
          from Bengaluru, Karnataka
          Jun 3, 2024
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          hard to get the services i need

          It happened again where I couldn't get the service I was looking for because it was all booked up. This is the second time now. It would be really helpful if there were more times available or more kinds of the same service, so it's easier for everyone to get what they need....
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          manudhanu
          from Hyderabad, Telangana
          May 30, 2024
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          Address: TRENDS, Premises No. 11-9-133, 4th Floor, Near Fruit Market, Plot No. 9/7, LB Nagar Service Rd, Kothapet, Hyderabad, Telangana 500035

          Hi Team,

          I’m waiting for response from Kolors since April 13th and no one is reaching me for the issue and not replying properly. Simply telling if you want to take treatment take other wise you can go and do whatever you want to do. This is not the response I’m expecting from them and not at all taking seriously anything and anyone regarding the follow-ups. Please take serious action against Kolors Healthcare Kothapet branch which is located in Hyderabad. I need amount to be refunded they took 73800/-
          Kolors customer support has been notified about the posted complaint.
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            D
            Deepak Jyoshi
            from Delhi, Delhi
            May 27, 2024
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            Post-service aftercare instructions were not as detailed or helpful as hoped. Providing more comprehensive aftercare guidelines could ensure better outcomes and customer satisfaction.
            May 30, 2024
            Complaint marked as Resolved 
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              S
              Someshchaouhan
              from Chennai, Tamil Nadu
              May 23, 2024
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              I was expecting a very simple process for booking. The website was slow, and it took too many steps. Simplifying the process would make it much better for everyone. Rest services are fine and staff is good.
              May 30, 2024
              Complaint marked as Resolved 
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                P
                Punitsharma0
                from Bengaluru, Karnataka
                May 22, 2024
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                I was excited for a skincare plan made just for me at the clinic. But the plan I got felt too general and didn't really match my skin's unique needs. It would be awesome if the care plan could be more tailored to what each person's skin really needs.
                Jun 4, 2024
                Complaint marked as Resolved 
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                  K
                  kalpanatripathi2
                  from Chennai, Tamil Nadu
                  May 21, 2024
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                  Managing appointments can be tricky, and I've noticed a gap in the clinic's system regarding reminders. Without a call or message to remind me o[censored]pcoming appointments I've unfortunately missed a few. A simple reminder system like an SMS or email the day before, would greatly assist in keeping schedules aligned and ensuring that we don’t miss it.
                  May 23, 2024
                  Complaint marked as Resolved 
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                    V
                    Vishalgupta21
                    from Chennai, Tamil Nadu
                    May 16, 2024
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                    I visit them often, the staff is friendly and professional but most of the time they are busy. We have to wait for a long time for any queries.
                    May 21, 2024
                    Complaint marked as Resolved 
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                      A
                      anilsuryavasnhi
                      from Bengaluru, Karnataka
                      May 15, 2024
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                      I recently started a weight loss journey at the Rajahmundry branch, hopeful for positive changes. While I appreciate the efforts and guidance provided, the treatment hasn't quite matched my expectations. Additionally, the travel commitment has been more demanding than anticipated. I've communicated my concerns, hoping for a flexible solution that better suits my lifestyle, possibly adjusting the payment plan to reflect my experience and feedback.
                      May 21, 2024
                      Complaint marked as Resolved 
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                        N
                        Naryandas09
                        from Chennai, Tamil Nadu
                        May 3, 2024
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                        Address: Suksha Apartment, AS Hospital Street, Mahil

                        Hello,

                        I wanted to express my gratitude for the support I've received at Kolors during my weight loss journey. Recently, I encountered a situation where one of the services I paid for was discontinued. I understand these things happen, and I appreciate the alternative service offer. However, I'm curious if a refund might be more suitable for my current needs. Additionally, I'm eager to start the second service and would love an update on its availability. Thanks for your understanding and assistance
                        May 16, 2024
                        Complaint marked as Resolved 
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                          B
                          Bhuviarul
                          Apr 8, 2024
                          Apr 17, 2024
                          This thread was updated on Apr 17, 2024
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                          Complaining about kolors

                          Hello Mam/Sir,
                          I have joined last December on kolors madurai branch with 10 kg reduce package and I put EMI for that. Now I have a emergency medical issue I am not able to continue the kolors treatment and my doctor suggested to avoid strain my self and traveling. Actually after complete the treatment my body get over tired and my leg pain also increasing. So I want to quit and request to stop taking EMI from my account. Please kindly...
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                          V
                          Vinodmehara90
                          Apr 3, 2024
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                          flexible scheduling and enhanced follow-up for a complete care experience

                          I chose a hydration and face peel package at Kolors, and I've seen some promising results. The treatments themselves were well-done, but I did find scheduling a bit rigid, which made it challenging to fit appointments into my busy life. I'd love to see more flexibility in booking times to ensure I can fully benefit from each session. Additionally, a bit more follow-up after treatments, especially to conclude my package, would make the experience...
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                          R
                          Ranjani Siva
                          Mar 30, 2024
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                          Slimming treatment

                          Address: Coimbatore

                          I am taking slimming treatment in kolours and the staffs are very rude they are insisting that i have to upgrade the scheme or this is of no use...
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                          gomathisaravanan0119
                          from chennai, Tamil Nadu
                          Mar 29, 2024
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                          Refund Request - Kolors Tambaram Branch Email Proof Attached

                          Address: Tambaram
                          Website: www.kolorshealthcare.com

                          Dear Kolors Branch Manager's, Afrin, Jothi, Kalaivani, Shivaji Kuna

                          I hope this email finds you well. I am writing to address my concerns regarding the weight loss program I enrolled in at the Tambaram branch of Kolors.

                          In October 2022, I joined Kolors with high hopes of achieving my weight loss goals. I initially paid 17, 500 INR for the program, but despite my best efforts and dedication, I did not see any...
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                          Daminichawhan3
                          from Madurai, Tamil Nadu
                          Mar 28, 2024
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                          Resolved

                          Hoping for Smoother Schedules

                          I really think highly of Kolors Healthcare. But, I had a bit of trouble with scheduling. I was looking forward to my session, but there was a mix-up and I had to wait longer than expected. It would be great if the scheduling could be a bit clearer and on time. That way, everyone knows exactly when their turn is and can plan their day better....
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                          kashaf431
                          from Coimbatore, Tamil Nadu
                          Mar 27, 2024
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                          Resolved

                          We have to be patient as a client

                          While initial concerns arose due to not receiving an instant reply from Kolors Healthcare, upon reflection, I realized the value in patience. Despite the delay, the eventual response was thorough and addressed all my inquiries. It demonstrated a commitment to quality over speed, reassuring me of the dedication to providing accurate and helpful assistance....
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