[Resolved] Kolors Health Care India Pvt. Ltd — service not availed requested for refund, still no reply

Ranjith 1984

Address:	Anandam", No 1264, Gaganachumbi Double Rd, Kuvempu Nagara, Mysuru, Karnataka 570023
Website:	www.kolorshealthcare.com

Myself is ranjith here from mysore, i had enrolled for a "skin pigmentation-peel" treatment from your kuvempunagar, mysore branch. And i had one sitting before the covid-19 lock down.

I am deeply disappointed to send this mail pointing out the shere negligence and unprofessional behaviour of kolors health care. I have been constantly calling your good office post covid-19 lock down relaxation for an appointment and they kept postponing it and never bothered to call back and inform me of the same or atleast schedule the new date for my sitting.

At the same time i am also not happy with the safety measures you are followed by you in your unit, so i hereby request you to kindly refund the money i have paid (Rs 18000/-). I am not interested to continue with you treatment anymore.

Ranjith
[protected]

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Aug 9, 2021

Complaint marked as Resolved

Kolors customer support has been notified about the posted complaint.

Verified Support

May 06, 2021

Kolors Customer Care's response Hi Ranjith,

We are from the Customer Relations Department of Kolors Health Care and we received your feedback in regards to Kolors Health Care. At Kolors Health Care our Customer's satisfaction is o[censored]tmost importance to us. We appreciate if you can provide us your Invoice Number or contact number so that we can retrieve your customer details from our system in order to assist you better. Alternatively, you may also contact us at feedback.cc @ kolorshealthcare.info.

Thank You.