Kolors — I am complaining about staff and treatment

Address:

Uppal

Hi I have joined kolors uppal, I want my money to be refunded orelse reused for other treatment, I have chosen kolors to treatment my unwanted hair for full face the amount was 80k my frst day of jioning one of staff explained about treated areas I was questioning her regarding treated areas she told face and neck and stared treatment for the frst day I got acne aroundy neck and I have infoed them they told to use icecubes but they got worsen and I have continue the treatment I was taken 10 sittings after that it was more worsen and started itching then I decided to stop my full face treatment and go with half face I discussed the same with staff but while discussing she was saying that for full face only face will be treated not neck they don't have any clarification on treated areas just want money from customers they are playing with customers emotions if that the case then why they gave treatment for me to neck part because of them my neck got worsen with acne .and she was saying money won't be returned you can stop treatment.i have asked them to give treatment for neck she was saying should pay again amount for acne treatment .I want my money refund atleast half amount orlese I need that money to be reused for my acne treatment .please stop playing with customers emotions .