Kolors — I am making calls frequently to them regarding my intent to withdraw on health grounds but am not getting a proper response from

Address: Puliakulam Road, Papanaickenpalayam, Coimbatore, Tamil Nadu

I had visited your Kolors branch located at Puliakulam Road, Papanaickenpalayam, Coimbatore on[protected] for a weight reduction program. The payment mode was through Bajaj Finance in EMI mode.

However, I regret to inform you that the treatment did not suit me. I began experiencing frequent spells of giddiness shortly after the sessions began. Despite informing your staff of my discomfort and expressing my intent to withdraw, I was encouraged to continue with a second session in the hope that the issue would resolve.

Unfortunately, the giddiness worsened after the second sitting. Upon consulting my family doctor, I was advised to discontinue the treatment as it is not compatible with my health condition, especially considering my age (52 years).

In light of the above, I sincerely request you to kindly permit me to withdraw from the program on medical grounds. I am also willing to make a cash payment for the two sessions I have attended. I kindly request that this be processed at the earliest, preferably before the first EMI installment, to avoid any complications or misunderstandings.

I trust you will understand my situation and extend your support in resolving this matter amicably.
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Kolors customer support has been notified about the posted complaint.
May 31, 2025
Updated by V. Brinda Shree
I sincerely request you to kindly permit me to withdraw from the program on medical grounds. I am also willing to make a cash payment for the two sessions I have attended. I kindly request that this be processed at the earliest, preferably before the first EMI installment, to avoid any complications or misunderstandings.
 
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    Door No: 46-7-38, Round Park Road, Danavaipeta, Rajahmundry, Andhra Pradesh, India - 533105
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