Kolors — Loan settlement - refund of money

Sir,
my daughter is taking cool crio treatment at koloars, madurai since october 2019. we are yet to finish our sessions. i need your immediate help. i bring the following to your kind attention sir,
durilng september 19 itself i remitted part of cool crio charges and availed load with AFL/ram thirth loan agency through kolors madurai for Rs.1, 47500/-. totally 10 instalments and i remitted initially two instalments Rs.29500 at madurai kolors by atm card swiping and remaining 8 installments started from oct 2019 to May 2020 (Rs, 15242/- every month with interest).. i completed my loan. but the ramthir agency send demand for the 9th month june 2020 to my bank account. due to medical expenses i spend more money and don't have money in my account and and cheque bounced. on enquiry it revealed that madurai koloars already received rs.29500/- towards 2 instalments have hided that fact to the loan agency and client and kept my money Rs.14750/- unnecessarily with them and directed the loan agency for 9 instalments. hence they demand additionally assuming that i remitted only one instalment at the initial stage. as of now they demand me for the remittance. as i have no money now. request you sir, kindly direct your madurai kolors branch to refund the amount Rs.14750/- immediately to me and enable me to settle my loan. otherwise i have to face serious problems. i expect immediate and sincere response from your good self. Admin Hari kishore, nithya, head Anu are not properly responding for refund of my money. in this Corona season i could not immediately visit centre. so kindly help your client sir

Maheswari mobile - [protected]/
AFL NO, [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Kolors customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2020
Kolors Customer Care's response
Hi Maheswari,

We are sorry to hear of your experience and would like to address it on priority. Kindly share more about your concern and your contact details on [protected]@ kolorshealthcare.info so that we can connect and sort this out for you.

Kolors Feedback Team
Jun 27, 2020
Updated by atchayamahes
sir,
For the past one month i am suffering much in the finance fraud committed by your madurai koloars. till date i did not provided any solution from your side. is this the concern you had with your client. i warn you to settle the issue in a week's time. otherwise i will send this issue somewhere for justice. such was the case, in what capacity you ask my concern and feed back etc. matter serious . request urgent action immediately

 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kolors
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    410
    Pending
    0
    Resolved
    109
    Kolors Phone
    +91 92 4815 5566
    Kolors Address
    Door No: 46-7-38, Round Park Road, Danavaipeta, Rajahmundry, Andhra Pradesh, India - 533105
    View all Kolors contact information