Kolors — Non response/ refund/ service issue

Address:11/151, suksha apartment,as hospital street, Mahil

Hi Everyone

I need a help so since iam on plus side i went to kolors to lose weight taken couple of their services .

Last August they told me about 2 service and i paid 8ok for those service .

Service no:1 they stopped but not refunding money they are asking me to take some other service but i have no requirement

Service 2 : they keep saying the product is yet to arrive in few months it's going to be an year .

I complaint to multiple people and later i called the customer care numbers but they keep direct me to the branch .

I would like to escalate it to higher level i don't know how to do it . Can someone help me . If you know anyone working in their head office ( Hyderabad) or in anyway i can get the money back .

It was my own personal savings i put everything in its so painful losing all the money and getting no response .

Someone please help me ...

PS : @admin team ..let me know if it's not supposed to be posted here i will delete it but i really don't know how to get my money back
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    Kolors Phone
    +91 92 4815 5566
    Kolors Address
    Door No: 46-7-38, Round Park Road, Danavaipeta, Rajahmundry, Andhra Pradesh, India - 533105
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