Kolors — Please refund my laser treatment amount 28,000-9,333

I went to kolors for my laser hair removal treatment. I paid 28, 000for 9 seatings.they said to come 2weak once but after few seatings now even after 1and half month they telling me not to come because they didn't have the machine now .I really lost my patient . Literally I called many times but she didn't pick up my call thought she is in online after some hrs she saying that the machine will come in 10days...like that. But after 10days I call means that times also they saying like the machine was yet to come I will call u when it comes. And also my hair growth was worst. Before laser treatment my hair growth was thin but now improper hair growth and it is thick also. So please please refund my balance amount Rs 18, 667.