Kolors — Re:Coolsculpting

Address:Sembakkam Kolors

I have paid for coolsculpting procedure. Instead of placing the probes for 30-40 mins they were placed only for 20 mins. And post treatment massage was not done. Counselling was not done. 8 probes were promised to be places on thighs but only 6 probes were placed. Lower back and banana of the buttock was not covered. Im a doctor and I know how the treatment works. When I asked about this the team is not picking up my call and not reverting my messages.
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Kolors customer support has been notified about the posted complaint.
Apr 04, 2021
Updated by Vidhuvishwa
Complaint is marked as resolved. But its not yet resolved.
Verified Support
May 06, 2021
Kolors Customer Care's response
Hi Vidhuvishwa,

We are from the Customer Relations Department of Kolors Health Care and we received your feedback in regards to Kolors Health Care. At Kolors Health Care our Customer's satisfaction is o[censored]tmost importance to us. We appreciate if you can provide us your Invoice Number or contact number so that we can retrieve your customer details from our system in order to assist you better. Alternatively, you may also contact us at feedback.cc @ kolorshealthcare.info.

Thank You.
May 06, 2021
Updated by Vidhuvishwa
Hi, Myself Dr.Vidhya Vishwanathan.
Contact num- [protected]
I'm keeping you posted that I'm going for legal actions against kolors. I'm not getting any proper response from the center as well.. I have full video and audio communications between me and the center. Worst service ever.
May 06, 2021
Updated by Vidhuvishwa
Hi, Myself Dr.Vidhya Vishwanathan.
Contact num- [protected]
I'm keeping you posted that I'm going for legal actions against kolors. I'm not getting any proper response from the center as well.. I have full video and audio communications between me and the center. Worst service ever.
May 18, 2021
Updated by Vidhuvishwa
What the hell is this CUSTOMER service support??? When you people will respond. Such a idiotic team. A bunch of ###.
Jun 15, 2021
Updated by Vidhuvishwa
Is someone responding from the team. Tambaram team is the worst. Doesnt reply or pick up my calls. Why you people have customer service support when you donot respond. Instead of having a service centre you might as well close. What you people are doing to the public is equal to a robbery. I donot understand why you people propagating such a bad treatment option when you dont know anything about that...!!!
If somone thinking of taking service from Kolors pls dont!!!
Complaint comments 

Comments

Hi, Myself Dr.Vidhya Vishwanathan.
Contact num- [protected]
I'm keeping you posted that I'm going for legal actions against kolors. I'm not getting any proper response from the center as well.. I have full video and audio communications between me and the center. Worst service ever.
Is someone responding from the team. Tambaram team is the worst. Doesnt reply or pick up my calls. Why you people have customer service support when you donot respond. Instead of having a service centre you might as well close. What you people are doing to the public is equal to a robbery. I donot understand why you people propagating such a bad treatment option when you dont know anything about that...!!!
If somone thinking of taking service from Kolors pls dont!!!

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