Kolors — Refund fail

Address:

Kolors kharkhana

At the time of the payment for my treatment Swati the lady from reception told me that i will only have 8000 per month deducted and there will no cost EMI and no extra charges will be deducted and she swiped my debit card. Now they deducted 2000 extra and i went to ask them for refund they either say this or that person is not available or accounts team is not available or it will take two more weeks to get the refund and gave me a number to contact. The guy named Narasimha gave me his contact and told to call him and said it would get resolved. I have been trying to reach him for 2 weeks now and he hasn't my single call. Even if i call the clinic directly they say they will make him call back and no one calls back. This has been happening for 2 weeks now. And this is the worst customer service they can ever give.