Kolors — Refund/behavior of people at this place

Address:Sri Nagar Colony Srinagar Colony (Hyderabad) Kolors Health Care India Pvt. Ltd. Plot No. 130, 8-3-986, 4th Floor, Municipal No 8-3-973, Srinagar Colo

I sravya walk in your business by looking at your advertisement and mouth talk which I wanted to come have a look how it really looks like on Date 24th Mar 2023
Place: Sri Nagar Colony
Srinagar Colony (Hyderabad)
Kolors Health Care India Pvt. Ltd.
Plot No. 130, 8-3-986, 4th Floor, Municipal No 8-3-973, Srinagar Colony Main Road, Opp Andhra Bank, Sri Nagar Colony, Hyderabad-500073.

2. Doctors over there start making comfortable and explain them about these products and their experiences about their profession till here it’s fine.

Point 3. Now they start forcing for packages and payments.
Not even giving a chance for customers to think.
First made 500/- cash
Second made 6500/- card
For joining fee okay
Didn’t feel to ask is Customer ready to pay or not didn’t even ask before paying just a tag line about team and condition that’s it.

4. Now packages and treatment are explained and their products …didn’t check wat kind of product suits to the customers just telling and again making pay them the money again no time given to the person to think charged my card:
For treatment phone pay 31000/-
Remaining by card swiped 35000/-

5. After customer says I don’t have enof money for the treatment so comes option EMI. Again, here as well didn’t even been customer make comfortable to take EMI.
what every leftover the payment took from EMI.
It’s totally like forcefully made me to pay transfer money swipe my card and take EMI for remaining pay and forcefully took sign from me on terms and conditions.
Which is totally wrong.

2nd part is about refund: Called to the store said needed to talk with manager.
After Talking with manager Santhos reddy said needed to talk with MD.
First said will negotiate and refund the remaining in the call took couple off weeks
Again saying will not because of terms and conditions.

Not even once i have been in any package taken or been in a treatment. i have never been there to that place after their taking money from me without me thinking to go for it or not its totally fraud. I wanted my full refund and EMI Cancelled.

What kind of Behavior it is I'm a doctor and its totally making me upset and depressed on this kind of thing all i request is to kindly follow it in high priority hopefully this time i get a well behaving person responding me and in a positive way i'm Forwarding my fiance e-mail its madyala.[protected]@gmail, com or Abhishek.[protected]@gmail.com if any more information needed ping him Thank you.
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Kolors customer support has been notified about the posted complaint.
Apr 24, 2023
Updated by Abhishek madayala
Again today took the amount from my account this is totally fraud thing kindly please make this thing clear

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