Name of the agency - kolors health care pvt limited (Miyapur branch, hyderabad)
Type of service - skin course
Total amount -54000 and 52000
On dated 30th jan 2022
I had visited the agency kolors health care pvt limited for the skin course. When i visited that agency, they informed me regarding the course fee for the skin course.
I told them it's not possible to avail the course, as i have some financial issues as well as i need to discuss with my family and my doctor before start that. So i informed them that i will visit next day if i will be interested for this course. But they started forcing me and informed me that the have some offer for that day only. I told them that i don't have money and may be i will not take this course because i have some issues.
But they are telling that i can cancel this enrollment if i want.
I asked them that if i didn't liked the services whether i can cancel the booking or not, they responded that i can cancel.
As i told them due to financial issue i will be unable to pay the amount, so i will visit the next days for the booking confirmation if i need the service.
But they forced me to enroll by that day because they had some offer and told me that i can pay via emi.
They had also told me that i can cancel my emi within few days before the service start if i don't want this service.
At the same time they asked me for my debit card and told that they have processed for the emi, as the emi amount is -6000 and told me that i can cancel the booking within few days if i want.
The next day, i visited the office, i told them to cancel the booking.
Firstly they had arguing with me after that they told me to give a letter,
I
They had taken all membership card whatever they had given to me on the first day.
As per consumer i haven't taken a single service from the agency, but they are deducting the emi amount, i have even contacted to the hdfc bank, they said me that till they will not get the confirmation from the merchant, how they can stop emi, as per consumer i wants to look into this matter, refund my amount and cancel the booking as soon as possible
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@Navya srujana, try to get some update from them asap, and get your Emi cancelled before your cibil score gets affected and please share the same on your social media and educate your friends others if possible
I thought of consulting kolors for my Hair treatment, "Never and ever" after reading this comment .