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Kolors — Skin treatments-no care taken since I have made payment

I have opted package of 45000 for laser treatment..only 1 session have taken since 3 months.no one is taking proper responsibilities.
I am not receiving any calls for scheduling.when I am calling them myselves they always says they're short of doctor.
For the first session of my laser the employees tend focus more on their own rules rather than customer satisfaction
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Complaint Status


[Nov 30, 2020] Kolors customer support has been notified about the posted complaint.
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    Kolors
    Customer Care Service
    Customer satisfaction rating
    18%
    Complaints
    93
    Pending
    57
    Resolved
    2
    Kolors Phone
    +91 92 4815 5566
    Kolors Address
    Door No: 46-7-38, Round Park Road, Danavaipeta, Rajahmundry, Andhra Pradesh, India - 533105
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