[Resolved] Komparify — Amount of voucher didn't received

hemu5477

from Gwalior, Madhya Pradesh

Feb 20, 2022

Address:

cheenilab pvt ltd chennai

Hey there, i have purchased the amazone voucher on komparify paying through mobikwik wallet but i didn't received the voucher neither i did received my amount of rs. 529 paid on 8th feb 2022. kindly look into this matter, i am attaching a transaction screenshot

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Mar 24, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2022

Komparify Customer Care's response Dear Sir,

Your refund request has been processed and queued. The amount will show up in your source account in 5 to 7 working days.

Your recharge points have now been reversed because we have refunded the money to your source account.

Thanks,
Team Komparify