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Komparify

[Resolved]  Komparify — Bill payment

Address:Mopadu door no:5/35 pin code:523110, Botlaguduru post office

I have paid electricity bill today but it was still in progress service number=[protected]
APSPDCL
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Mar 10, 2022
Complaint marked as Resolved 
Komparify customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2022
Komparify Customer Care's response HI Ashok, This was the wallet transaction, recharge failed and the amount added in recharge points. The amount has been refunded to the source account for the order which you had made a payment <[protected]> .
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Team Komparify
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I am paid 748 for electricity bill but bill not processed and komparify recharge points adding this bill amount and bill not processed what i do i can't understand not refunding money
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