Komparify — Delay in D2H Connection & not responding

Address:

Chennai, Tamil Nadu

I have ordered Videocon D2H HD Box on 15.07.15 and while ordering they assured me that it will be installed at you place in 2 day max. after two day a person from Videocon called me and told me that he will charge Rs. 200 extra for installation because your area is out of over coverage. I told him that while ordering Komparify representative told me that installation is free but if extra wire i.e. more than 10 meters wire is required for connection than only he will charge you as per the company's rule. He told me that your area is in remote location so we charge for it, then I told him let me check with Komparify. Even though it was out of rule I agreed to pay extra amount because we were without TV from more than 2 weeks. But till today no one has contacted me for installation. I myself called and send email to Komparify they only give excuses.