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Komparify — Gold selling issue

Iam busy digital gold kompify app..after 3 days I am trying to sell but trnasction failed..before I am buy and sell gold this app that time no probelm.only this month nearly 15 days I am trying to talk customer care but no response..still digital gold selling trnasction failed..
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Comments

Hi Kunalkarmani96

The above error occurs when the conversion between grams and rupees is not as per the agreed calculation. So kindly retry with the lesser grams which is available in your digital gold wallet.

Kindly retry as Two Transactions as half and half amount.

Thanks
Team Komparify
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