Komparify — Regarding digital gold sell in komparify.

4 days ago from the komparify i purchased disgital gold . My order id is[protected]. now I am going to sell it, even after the 96 hours it failed everytime tried it many times but everytime it failed I request you to resolve it quickly...i purchased gold on 27/01/2022. More than 4 days are over till now only showing wait for 96 hours. This is making people fools. I request to return my money.
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Komparify customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2022
Komparify Customer Care's response
Gold sale can be processed only after 4days from the time of gold purchase.
The Minimum amount to sell the gold is Rs 100 for bank transfer. To sell the gold click on the below link
(https://recharge.komparify.com/digital_gold/sell_gold )
Enter either the amount or Gold-in grams (which is available in your digital account balance.)
If still the issue presists kindly mail us with the snapshot of the error to support[at]komparify[dot]com. so that we can check and help you much better

Thanks
Team Komparify
Jan 31, 2022
Updated by Kanishk20
I have tried all steps that u told still showing same now tell what to do. U all are making fools to customers. I have mailed many time to customer support did not got any response.i want my money back otherwise i will complain to cyber crime.
Complaint comments 

Comments

Transfer of digital gold is not happening, Despite giving correct bank account and IFSC code they say that the account number and IFSC code is not correct, it's been 3 days still not able to take the amount Order id[protected], please send me the money or else I will complaint to cybercrime.

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