Komparify — Safe Gold

Komparify — Safe Gold

T Thamizharasan1475 from Chennai, Tamil Nadu Jan 8, 2022 Jan 9, 2022 This thread was updated on Jan 9, 2022

Hi Am Purchased Gold on 26/12/2021. Now am Unable to Sell Gold. I need My Money Immediately. They always shows 96hrs. It's already 13 days are Completed. Still am Not get any Proper Response. Am sent many Mails to Komaparify. But No use. Please Give my Money Back. +2 photos Was this information helpful? No (0) Yes (1)
Komparify customer support has been notified about the posted complaint. Verified Support Jan 09, 2022 Komparify Customer Care's response HI Thamiz, KIndly provide the full page snapshot of the error at the time of sellig the gold, to support[at]komparify[dot]com. So that we can check and help you with that uch better. Thanks Team Komparify Jan 09, 2022 Updated by Thamizharasan1475 How Many Times am sent Mail with Snapshot. The same [protected]@komparify.com. But no response from your end. That's what am placed complaint here.
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Komparify Customer Care

from Chennai, Tamil Nadu

Jan 8, 2022

Verified Support

HI Tamizh

The order_id which you had provided is the transaction details of the gold which you had purchased. And we see that current gold balance is 0.6560gms, And we see there is no transaction which you had tried to sell. Kindly sell the gold, to process the settlement.

Thamizharasan1475's [Complaint's author] reply, Jan 8, 2022

Am tried to Sell Gold. But it's Shows Cannot Sell 96hours. Why? Am waiting To sell 10+ days