Komparify — Sold Gold. But payment not received

Komparify — Sold Gold. But payment not received

P Pankaj manhas06 from Jammu, Jammu and Kashmir Nov 7, 2023 Nov 7, 2023 This thread was updated on Nov 7, 2023

I sold gold on Komparify and sold it after 96 hours.But instead of crediting amount to my bank account, they sent me a mail telling me I have wrong account details.so I cross checked it multiple times and found ACCOUNT DETAILS WERE CORRECT.SO I mailed them again with different bank account ..But no response..Can't see gold in wallet..Gold is gone.Money is gone.Customer support is gone.This is not done. +2 photos Was this information helpful? No (0) Yes (0)
Komparify customer support has been notified about the posted complaint.
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Komparify Customer Care

from Chennai, Tamil Nadu

Nov 7, 2023

Verified Support

Hello Pankaj manhas06,

We checked the given order and transfer to the Paytm payments bank failed due to server issues. We have escalated this case and the amount will be transferred to the new provided bank account shortly.

Write for any further assistance. support[at]komparify[dot]com

Thanks,
Team Komparify.

Komparify Customer Care

from Chennai, Tamil Nadu

Nov 7, 2023

Verified Support

Hello Pankaj manhas06,

We checked the given order and transfer to the Paytm payments bank failed due to server issues. We have escalated this case and the amount will be transferred to the new provided bank account shortly.

Write to for any further assistance. support[at]komparify[dot]com

Thanks,
Team Komparify.