Kone Elevators — Delay in installation of lift for about more than 1 and half months after delivering the lift at site.

Address:Abhinam Eye Care Center,Opposite Degree College,Rajgarh Road,Solan,Himachal Pradesh,India
Website:Abhinav eye are.com

To
Sir/Madam
Subject: Delay of installation of lift for than a months after arrival of lift.
I had ordered lift in July 2021, my sale order I’d is 6634284, Customer I’d is 13846513, Invoice no is [protected] in name of Abhinam eye care Center.The lift is arrived at my place at 19/2/22.But despite lots of call and requests my lift is not installed till date.Every time I called them they promised me to installed in 5 to 7 days and they keep postponing that for about more than months.So I got tired of that that’s why I want to complain about it.I ordered Kone lift because of Kone name and service.But now I regret that because of harassment I suffered from your employ .I wish shouldn’t have ordered the lift to Kone.My hospital inauguration is in within two weeks and your lift had not yet installed and I don’t have any clarity till when it get installed.Apart from these lift stuff is taken space of my 3 rooms.
It’s my humble request to you that kindly installed my lift as soon as possible.
Thanks
Regards
Dr Abiraj
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Comments

Same with me my lift material arrived in January but no installation till 31 March. All false and lame excuses by the field staff. Finally I mad complaint to KEI.[protected]@kone.com. In fact their field staff is absolutely fraud however no complaint in material. Their staff is so clever that they have list of 10000 lame excuses. I am to purchase one more lift but not from KONE. Highly disappointed.
J Mittal's reply, Apr 4, 2022
Fortunately I am also a doctor. You may contact me at 7838439729 for discssion

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    Abhinam Eye Care Center,Opposite Degree College,Rajgarh Road,Solan,Himachal Pradesh,India
    India
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