[Resolved] Koovs.com — Extremely Poor Service | |||
Order no. 966625... Ordered for a red bodycon strapless dress for a valentine aprty.. The fitting was horrible ... Asked for a reverse pick up in 16th Feb ticket no 134553. Nobody has come till 28th Feb for a reverse pick wherein I was told withing 5 days somebody will come to pick it up... I wanted to buy another dress for a party on 1st March from Koovs. Couldn't do that. Have never had such an awful experience with any of the online company. I want you to refund me the money back as my purpose is lost... Was this information helpful? | |||
Aug 20, 2016 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Jun 02, 2016 Koovs.com / Marble E-Retail Customer Care's response Dear Atik, Greetings from Koovs.Com! We apologized for the inconvenience caused.We would request you to please share your contact details on [protected]@koovs.com to help us assist you better. You can also call us at '[protected]'. We would really be happy to help you. Regards, Team KOOVS | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
406
Pending
0
Resolved
232
+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
T-shirt delivered dirty
The t-shirt is delivered dirty and the quality is not also satisfactory as it rates.And I have also send them e-mail