[Resolved] Koovs.com — I want my money back | |||||
My order id was 2063984 for COD and after receiving the product, when found the quality was not upto the mark compared to the money I paid, thought of returning the product. Its been a nightmare since then because even after raising a return request and its been 10 days now, no one is showing up for reverse pick up. I AM TIRED of getting new TICKET NO. for my every mail. Even after getting through the customer service, they are just asking for 48 hrs mre, so its like 48 hrs added to every representative you speak with..and its my fourth. BEWARE of such fraud companies, who knows very well to take money from you but once you asked for refund, be ready with PEN & PAPER to write down a list of Ticket Numbers for your issues. Was this information helpful? | |||||
Aug 19, 2016 Complaint marked as Resolved Verified Support Jun 20, 2016 Koovs.com / Marble E-Retail Customer Care's response Dear Rishika, Greetings from Koovs.Com! As per our telephonic conversation, Please share the return tracking id on [protected]@koovs.com to help us assist you better. Also, You can call us at '[protected]'. We would really be happy to help you. Regards, Team KOOVS | |||||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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