[Resolved] Koovs.com / Marble E-Retail — delayed dispatching of order | |||
I have ordered extreme washed distressed jacket order no. 4784814 (Prepaid) on 26.04.2018 which has not been dispatched till today. It has been the fourth day since my purchase. I would be very grateful if you could dispatch soon else i would like to get a refund if my order is not going to be dispatched. Dr joseph lalmalsawma Dtdc saiha Aizawl, mizoram Mob no - [protected] Was this information helpful? | |||
Jun 1, 2018 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support May 01, 2018 Koovs.com / Marble E-Retail Customer Care's response Dear Joseph, Greetings from Koovs.Com! We sincerely apologize for the inconvenience caused due to delay in dispatch of your order. We would like to inform you that we have escalated this to our respective team to get this resolved on priority and we'd get back to you soon to update the status. Further, please feel free to contact us our customer care on ‘[protected]’ or email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you. Best Regards, Team KOOVS | |||
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