[Resolved] Koovs.com / Marble E-Retail — Delivery charge issue | |||
I hav ordered 4 stuff in which koovs cancelled my one order and amount went less than free delivery amount, after that i have cancelled one order and when i recieved order they charged me delivery charges which is not correct, and when i asking them for cancel logs so that we get to know who cancelled first and amount gone less than free delivery 😡... But they are not solving issue... Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
Greetings from KOOVS.COM!
We apologize for the inconvenience caused.
We request you to please refer to the link https://bit.ly/2B6kOCI to check our shipping policy in detail.
In case of partial cancellation by customer if total cart value goes below the free shipping amount, KOOVS.COM reserves the right to recover the shipping charges of Rs. 199/-.
Further, please email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you.
Best Regards,
The KOOVS Team
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