[Resolved]  Koovs.com / Marble E-Retail — got different size which i was ordered was xl. got s size

Address:vedshri granite, hadco midc latur. near balbharti pustak..

I got differnt sizes. Dont make us fool. I am purchasing products from koovs since 5 or 6 years. My mobile no is [protected]. Before this i was using [protected]. I am a regular customer. How could you do this to me? I ordered different sizes. Nd i got different size which i wasnt order. Few of my orders are still pending. After this fraud i dont want undelivered orders. Want to give them back. I am unable to call you or make complaint due to corona pandemic. So pkz call me. I dont want my undelivered products
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2020
Koovs.com / Marble E-Retail Customer Care's response
Dear Customer,

Greetings from KOOVS.COM!

We apologize for the inconvenience caused.

Please share your elaborated issue and order details at [protected]@m-eretail.com so that we can assist you accordingly.

Please email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you.

Best Regards,
The KOOVS Team
Complaint comments 

Comments

Dear Customer,

Greetings from KOOVS.COM!

We apologize for the inconvenience caused.

Please share your elaborated issue and order details at [protected]@m-eretail.com so that we can assist you accordingly.

Please email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you.

Best Regards,
The KOOVS Team

Shop The Latest Trending Styles
Head To KOOVS.COM Now

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Koovs.com / Marble E-Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    406
    Pending
    0
    Resolved
    232
    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
    View all Koovs.com / Marble E-Retail contact information