[Resolved] Koovs.com / Marble E-Retail — Got diffren product. | |||
Well its upset to see this parcel...I av order one trouser, one top, one skirt and three dress from koovs with Awb no[protected] ..it got deliver on 22 june 2020 by xbresscees courier...I am from Dimapur, Nagaland ..I paid cash on delivery of total 2477 and when I open the packages my order items was not there instead a white coat worth rupee 447 blue saint coat was there which I had no idea...I didnot order that..kindly I want my items to be send as soon as possible which I ordered ...is this a mistake of fraud I dnt know but I want it as soon as possible . This is not a right thing according to indian consumer protection act 1986...I want my parcel which I ordered Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Jun 27, 2020 Koovs.com / Marble E-Retail Customer Care's response Dear Kim, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We'd like to inform you that your refund request has been approved and refund will be initiated when product has delivered back. Further, please email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |||
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