[Resolved]  Koovs.com / Marble E-Retail — i have ordered blue saint flame print slim jeans. and the payment mode is online exchange.

Address:Opposite of maa durga paying guest, near dhaba da junction, maa durga paying guest., Darjeeling, West Bengal, 734002

I had ordered blue saint flame print slim jeans on 11 march 2020, and received the same on reviving the pant did not fit well therefore i applied for a return and ordered a size 30 as i had already paid for the product via online mode, while receiving it for the first time. The product is said to be on hold, i’ve called the customer care several times, but i’m being able to contact.
Order number: 7462619
Total amount: 1259
Payment mode: online
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Apr 23, 2020
Complaint marked as Resolved 
Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2020
Koovs.com / Marble E-Retail Customer Care's response
Dear Customer,

Greetings from KOOVS.COM !

We apologize for the inconvenience caused. We are looking into your concern and trying to resolve at the earliest. We will notify you once quality check is updated of your returned product.

In case you need any other information you can reach us at[protected] or write to us at [protected]@m-eretail.com .We will be glad to assist you.

Best Regards,
The KOOVS Team

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