[Resolved]  Koovs.com / Marble E-Retail — koovs biggest fraud with proof order id-6657411

Address:Gurgaon, New Delhi, Delhi

Ordered product from koovs.com on 3 September 2019. I return that product on the very same day and it got succeed by 10 September. Quality checking of the product and acceptation of product it is accepted by 10 September. And from 10 September I have been telling that you will get your refund in in maximum 2 days and I have not received any refund till now on November 3. Basically I'm telling course is not refunding my money at all and whenever I call they Just make sorry and repeat it will be done by 2 days again
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Dec 5, 2019
Complaint marked as Resolved 
Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2019
Koovs.com / Marble E-Retail Customer Care's response
Dear Customer,

Greetings from KOOVS.COM!

We apologize for the inconvenience caused.

We would like to inform that your refund coupon has been issued to your koovs account. Please login your account to check and apply it on next purchase with us.

For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help.

Best Regards,
The KOOVS Team

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    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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