[Resolved] Koovs.com / Marble E-Retail — money not refunded yet | |||
My order id is 6029447. I returned a pair of shoes to koovs and it has been a month since i’ve returned it. I have called them almost 15 times for the same but havent got any solution. Please do something as soon as possible. This is very disappointing as a customer because it was earlier my favourite site to shop from but now i have lost my interest in koovs. Was this information helpful? | |||
Jul 4, 2019 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Jun 03, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Aayushi, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We have already escalated the issue to our team to resolve it on priority. Further, we'll arrange a call for you soon and your concern will be addressed shortly. For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |||
 1 Comment | |||
Comments
Order id 6215549 The product was ordered on 2nd june 2019, due to some reason, returned on 12th june..The stuff is received in the koovs ware house...It has been too late for the refunds of the returned item, they are not doing quality check also...Please kindly consider my problem...want my refunds back as soon as possible.
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