[Resolved] Koovs.com / Marble E-Retail — multiple orders | |||
Koovs has cancelled soo many of my orders on the 28th november. After the cancellation i received an email saying my return requests for all these orders have been completed which is crazy i never put in a return request. I even called them the day they cancelled the order and they said they are having technical problems. Also the shoes that i got i bought with a 40% off coupon that they themselves had given me for cancelling an earlier order. Was this information helpful? | |||
Jan 3, 2020 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Dec 02, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Customer, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We regret that the order has been cancelled due to an unforeseen issue. We have reissued your 40% coupon and it's applicable on selected non-discounted products. For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
Greetings from KOOVS.COM!
We apologize for the inconvenience caused. Please check our email on your registered email i'd.
For any further assistance, please feel free to write to us at '[email protected]’ or call at '0124-6770000' and our team will be happy to help.
Best Regards,
The KOOVS Team
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