[Resolved]  Koovs.com / Marble E-Retail — Not delivered the to product to the address

Address:

9/a singavaram salai r.c krishnapuram gingee -604202

I have wrote lot of complaint mails abd contracted customer service taken so much but dint resolve the issue. Its about my order i ve made payment in online in koovs app. And i did in month of april. I gave chennai address to delivery abd it came in the month of may but that time i dint available there coz i'd covid-19 issues i went to back my native so u requested to deliver to my native address and they replies we can't update the address and don't have option to deliver in alternative address. So in that case i ve replied to the mails says like cancel the product and refund the money. Its been one month i am following abd writing mail but still i dint get any response nothing happened