[Resolved] Koovs.com / Marble E-Retail — order in progress since 5 days. it is not dispatched yet | |
Order id - 7212430 I have ordered a (Overdyed) denim jacket and shoes on 20th december but the product is still in progress as it shows on the app. I am not being able to know any update of the product. Its almost been 5 days and the product is not dispatched yet! Kindly look into this issue asap. And try to update me with the current status of product. Was this information helpful? | |
Jan 26, 2020 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Dec 26, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Customer, Greetings from Koovs.Com! We are sorry for the inconvenience caused. Your Order id: 7212430 product ( BLUE SAINT Overdyed Denim Jacket ) is already cancelled by the user. Further, please feel free to contact us our customer care on ‘[protected]’ or email us at ‘[protected]@m-eretail.com’ for more clarification or any other assistance. We will be glad to assist you. Best Regards, Team Koovs | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
406
Pending
0
Resolved
232
+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
Order I'd :- 7232525
Greetings from KOOVS.COM!
We apologize for the inconvenience caused. We are looking into your concern.
For any further assistance, please feel free to write to us at '[email protected]’ or call at '0124-6770000' and our team will be happy to help.
Best Regards,
The KOOVS Team
Shop The Latest Trending Styles
Head To KOOVS.COM Now