[Resolved] Koovs.com / Marble E-Retail — Order number 7533910 item not delivered prepaid order and no response from 22 days. | |||
It feels like they just stole my money and ran away, I paid for my order and the package I recieved didn't had the red jacket I paid for It's over 22 days no response from email side No response either on call . They just keep ignoring me See the attached screenshot more that 20+ emails I have sent them the computer generated response only Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Jun 27, 2020 Koovs.com / Marble E-Retail Customer Care's response Dear Customer, Greetings from KOOVS.COM! We apologize for the inconvenience caused. assure you that team is working on getting this sorted as quickly as possible. We will get back to you. Further, please feel free to contact us our customer care on ‘[protected]’ or email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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